Privacy Policy

Royal Party Shop Privacy and Terms Of Use Policy

Who We Are: royalpartyshop.com

Telephone: +302107247375

Address:  Eleftherios Venizelos 16B Kallithea 17676, Athens Greece

Website: https://royalpartyshop.com

Email: info@royalpartyshop.com

Information that is collected by royalpartyshop.com

Personal Information:

Every visitor can browse royalpartyshop.com website without giving any personal information. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details. We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request.

Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt-out at any time. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored,edited and viewed by administrative staff. You may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details,  and any newsletter to which you may have subscribed.

You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

CREDIT CARDS ARE NOT STORED ON OUR DATABASE

Our payment gateway provider, NATIONAL BANK OF GREECE keeps this information encrypted and secure on your behalf. We do not store credit card details nor do we share financial details with any 3rd parties.

Information Provided By You:

In Contact Form

When you want to contact us, you will be asked for personal information such as your name, your email address and your phone number to be stored in our database or applications on our server.

In Order Form

When you want to order in our online store you will be asked for personal information such as your name, address, email, telephone number, address, VAT number, name, and profession to be stored in the database on our server. The visitor / user can contact royalpartyshop.com to cross-check the existence of the file, correct it, change it or delete it. You can see your account and edit all of your details here. The visitor / user can contact royalpartyshop.com in order to delete their personal file, correct it, change it or delete it.

IP Address:

We use the IP addresses through which your PC has access to the Internet and royalpartyshop.com and use it exclusively for the collection of statistics and the security of transactions.

Recording Data: Logs

When you use the services provided by royalpartyshop.com we automatically collect and store certain information in the server log files.

These include:

Details of how you used our site, such as queries or search and how much time you spent on each link. Internet Protocol (IP) Address. Event information for the device, such as a power outage, system activity, device settings, browser type, browser language, date and time of your request, and reference URL are logged.

Location details:

When using royalpartyshop.com, we have the right to collect and process data about your actual location. We use various technologies to determine the location, including the IP address.

Cookies / Alphanumeric Identification Files

To be able to offer you personalized service, we use cookies. Cookies are permanently separated into session: permanent cookies remain on your hard drive after you finish your visit, mentioning a wide range of items that are used for the next visit. The session cookies are only used to recognize that you are entering the site. These are deleted as soon as you leave the site. Cookies do not harm users’ computers nor the files stored on them. In the browser settings, the visitor / user may choose to prevent their browser from accepting new cookies or asking each time a new cookie is to be installed on its hard disk. However, the visitor / user should know that if he/she chooses to prevent cookies from being stored on his/her hard drive, he/she will not be able to use some services at royalpartyshop.com Our primary goal is to continuously upgrade the navigation experience of visitors to our site. In order to achieve this and to meet your every need, we use items that relate exclusively to your preferences while browsing our site.

Third party vendors:

Third parties, advertisers or advertising servers may place or recognise unique cookies in your browser. The use of cookies by such third party advertisers or ad servers is not subject to this Policy but is subject to the respective third party privacy policies. You can opt out of such cookies here. You may also opt out of using cookies from third-party vendors with a visit to the ad network exclusion page.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by teh cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (F) GDPR. The website operator/developer/administrator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

Who do we share your data with?

royalpartyshop.com does not share or sell your data to advertisers or other 3rd party companies. The information you provide us is used to contact you or to process an order that you have made at royalpartyshop.com.

Your personal data may be shared or viewed to law enforcement or government officials if requested at anytime.

If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can automatically recognize and approve the comments that follow..

All users can view, edit or delete their personal data at any time (except their username).  Administrators of this site may also view and edit this information. Your data may be seen and edited by our administrators, support staff and web developers when purchasing products and for technical issues that may arise whilst navigating our website.

General terms of protection of personal data

royalpartyshop.com preserves the personal nature of your information and may not transfer/sell it to any third party (natural or legal person) for any reason, except for relevant provisions of the law and to the competent authorities alone. royalpartyshop.com maintains files with personal information, which the visitor / user sends only for communication purposes.

Information about Children

Persons below the age of 18 should not transmit personal data to us without the consent of their parents or legal guardians. If you believe that we have collected information about a child under 13, please contact us at info@royalpartyshop.com, so that we may delete the information.

Information security:

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

Personal data breach:

In the event of a personal data breach, the controller shall promptly and, if possible, notify the supervisory authority of the violation of personal data within 72 hours of becoming aware of the fact unless the personal data breach is unlikely to cause a risk on the rights and freedoms of natural persons.

Changes to our Privacy Policy

Our Privacy Policy may change from time to time. We will not limit your rights under this Privacy Policy without your consent. You will need to re-consent to the terms before using royalpartyshop.com